Case studies

Filter:

Growth strategy in consumer finance

For a retail bank’s Consumer Finance division, we developed a strategy focused on innovative product opportunities to grow share in target markets.

As an integrated project team we worked with the client to identify the opportunities and detailed requirements for success, primarily in cards and asset financing, which led to fast product prototyping and piloting, and investments in key product areas to drive share gains in target markets.

Value creation in home appliance aftercare

Developed an ambitious value creation plan with a PE-backed insurance player, transforming every aspect of the customer journey and set to deliver a £65m increase in EBITDA.

Working hand in hand with the executive committee and a dedicated client team, we developed an ambitious and achievable plan focused initially on digital transformation and cost reduction to create a scalable foundation for growth; the plan has already delivered sharply improved customer satisfaction as well as the targeted cost savings.

Global turnaround strategy in building supplies

Rapidly delivered a global turnaround strategy for a builders merchant that ultimately trebled its share price.

Our focused and pragmatic work, spanning 52 businesses in differing market conditions around the globe, delivered a clear blueprint for the company’s restructuring, and the client’s successful execution returned them to profitable growth.

Turnaround for a major UK energy supplier

For a major UK energy supplier, developed a turnaround programme to reverse a sharp decline in profits in their storage division.

Our joint team, working with in-house leaders from across operations, finance, project management and sales, designed a programme that would release £250m NPV over 3 years, including a 20% reduction in headcount, streamlined organisational structures, and top line growth through pricing and tailoring to specific customer segments.

Energy-from-waste strategy for a utility

Supported a utility company to ambitiously build its energy-from-waste generation capacity, enabling it to beat its own industry-leading targets.

Working in close collaboration with the client’s business venture team, we assessed the market opportunities and developed the compelling investment case to take an industry-leading role. The company reached its initial target energy production a year early and is at the forefront of its sector in this vital contributor to Net Zero.

Vendor due diligence in machine parts cleaning

Commercial due diligence for a private equity-backed specialist cleaning provider, shaping a compelling and robust assessment to underpin a successful sale.

Based on diligent research and analysis, our grounded assessment of the industry’s size and our client’s potential supported a strong case for the continued profitable growth of the business - into the white space our work identified.

Category strategies in workplace skills training

For a workplace training provider facing the need to dramatically accelerate the shift to digital in the face of COVID-19 redeveloped their propositions to ensure a competitive offer in a fast-changing market.

Our rigorous category-by-category review shaped a change programme spanning course content, pricing, duration, delivery channels and marketing, and was rolled out alongside major investments in digital and multichannel.

Profitable growth in multichannel grocery

For a world-leading supermarket, shaped an ambitious profitable growth strategy for online grocery.

A root and branch review of the online proposition, operations and economics and an integrated view of the customer across channels forged the basis for an accelerated growth strategy, and inspired a shift to omnichannel thinking across the organisation.

Expansion into Europe for a UK general retailer

Developed a robust European expansion plan for a fast-growing PE-backed retailer in the UK.

Based on this rigorous international expansion roadmap and the grounded entry plan for the initial market, the client went on to demonstrate its growth potential with rapid store rollouts. The international growth story underpinned a successful sale of the business.

Rethinking the cost base in online retail

Supported an online multi-category retailer in a radical rethink of their cost base to generate sustainable savings.

The client’s successful implementation of the resulting programme overcame organisational fatigue with in-year cost challenges, to deliver sustainable savings of 15% of the addressable cost base over 3 years.