Turnaround for a major UK energy supplier

For a major UK energy supplier, developed a turnaround programme to reverse a sharp decline in profits in their storage division.​ ​

Our joint team, working with in-house leaders from across operations, finance, project management and sales, designed a programme that would release £250m NPV over 3 years, including a 20% reduction in headcount, streamlined organisational structures, and top line growth through pricing and tailoring to specific customer segments. ​


The storage division of a large UK energy supplier was facing major structural changes that had led to a sharp decline in profits through declining prices, narrowing price spreads and declining volatility.

They needed a transformation programme that would deliver a profitable, sustainably cash-positive business within three years. 


Our joint consultant-client team included leaders from across operations, finance, project management and sales, led by a senior consultant who had spent over 30 years delivering major transformations, particularly in Utilities.

The team’s work included in-depth analysis of the client’s maintenance and operations, identifying savings of c.30%, and a redesign of the organisation structure and governance to reduce head office costs by c.20%. It also defined significant opportunities to improve margin through better pricing and tailoring to customer segments.


The resulting transformation programme was worth £250m NPV, through a 20% headcount reduction, better execution, sharpened procurement, optimized capex, and significant margin improvement. It included a new streamlined structure for the organisation, as well as new performance management, KPIs and dashboard.