Case studies

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Implementing the Agile transition for a European insurer

Led an Agile transformation for a European insurer, releasing significant cost savings and a step-change in customer and market responsiveness.

This ambitious new organisation drastically delayered the business and fundamentally redrew team structures. We set up the PMO and workstreams, worked with teams to detail the design and the implementation, and coached the workstreams beyond ‘day one’, fine-tuning governance and unblocking obstacles to delivery.

Reorganisation PMO for a chemicals player

Supported this chemicals player's implementation of a new customer-centric organisation structure.

As PMO leads we recruited the teams to lead the transition, led key workstreams, and consolidated across them. Our teams developed and rolled out detailed BU, regional and operational designs, and the supporting systems and processes, driving successful transition to the new organisation.

Building a customer-centric organisation

For a world-leading chemicals player, supported the transition from product-led to customer-centric organisation.

Working closely with client teams we developed structural options and business cases, detailed priority options, and manned the implementation PMO that drove their successful transition to the target model.

M&A opportunities in Educational Publishing

Identified M&A opportunities in a large European market for a leading publisher of traditional and digital educational content.

Our team assessed the national and regional markets for print and digital educational publishing, selected promising market segments, and identified attractive M&A candidates, building a fact base and insights that supported the client to engage immediately with targets.

Strategic review for an applied science organisation

For a publicly-funded scientific research organisation, developed a strategy to stem losses through enhanced risk management and operational excellence.

Working in a hypothesis-led and rigorously evidenced process, we developed the new strategy and implementation plans in collaboration with staff at all levels, building buy-in as well as a clear new direction.

Growth strategy for a children’s services NGO

Growth strategy that turned around a major children’s services NGO, enabling them to invest in new areas and expand their impact for children.

In the highly fragmented UK children’s services sector, we mapped the market, assessed the clients’ position and their capabilities, and examined emerging government policy. We defined priority locations and subsectors, as well as the organisational and capability enhancements required to gain share. And we supported the client to develop a 3-year Strategic Plan together with key strategic objectives, measurements and a comprehensive roadmap.

Target operating model for a UK development bank

Designed the target operating model and organisation for an economic development institution, underpinning its growth from handling £7bn total commitments to over £80bn.

Working closely with the top team on diagnosis, and facilitating functional teams to detail options and plans, we reviewed, redefined and implemented a new operating model and organisational structure that transformed every functional area and enabled a significant step-up in activity.

International market entry in sustainability technology

For a multinational utility, developed the strategy and roadmap to build their innovative Air Quality business in two key markets internationally - the UK and the Middle-East.

In both chosen geographies our market scan identified the most attractive markets, unpicking a complex web of air quality issues, sectors, and drivers of investment in clean air such as regulation and public sentiment. In the most attractive markets we worked with local stakeholders internally to derive more detailed plans that everyone could get behind, resulting in a roadmap the teams went on to adopt as their ‘bible’.

3-year strategic plan in digital education

For a leading international digital education platform, supported a new leadership team to develop a successful 3-year strategy.

Working closely with the CEO and his teams, we rapidly defined the strategy and supporting initiatives to deliver it, engaging throughout the business to ensure a shift to close alignment with a mission that combined commercial impetus with a strong educational purpose. The client has gone on to successfully implement the first stage of the plans and is ahead of target on a host of initiatives.

Data vision for an art and luxury business

With a world-leading, high-touch art and luxury business, we developed the data vision and change programme to transform the employee and client experience.

Working closely with the client, we defined a new 'Data Vision' to transform the client’s traditional, relationship-based sales organisation’s trust in data, and developed the programme required to embed the new approaches; this included designing the engagement and communications plan, the ongoing data governance structure, and the integrated roadmap to a successful implementation.