Case studies

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Energy-from-waste strategy for a utility

Supported a utility company to ambitiously build its energy-from-waste generation capacity, enabling it to beat its own industry-leading targets.

Working in close collaboration with the client’s business venture team, we assessed the market opportunities and developed the compelling investment case to take an industry-leading role. The company reached its initial target energy production a year early and is at the forefront of its sector in this vital contributor to Net Zero.

Vendor due diligence in machine parts cleaning

Commercial due diligence for a private equity-backed specialist cleaning provider, shaping a compelling and robust assessment to underpin a successful sale.

Based on diligent research and analysis, our grounded assessment of the industry’s size and our client’s potential supported a strong case for the continued profitable growth of the business - into the white space our work identified.

Category strategies in workplace skills training

For a workplace training provider facing the need to dramatically accelerate the shift to digital in the face of COVID-19 redeveloped their propositions to ensure a competitive offer in a fast-changing market.

Our rigorous category-by-category review shaped a change programme spanning course content, pricing, duration, delivery channels and marketing, and was rolled out alongside major investments in digital and multichannel.

Profitable growth in multichannel grocery

For a world-leading supermarket, shaped an ambitious profitable growth strategy for online grocery.

A root and branch review of the online proposition, operations and economics and an integrated view of the customer across channels forged the basis for an accelerated growth strategy, and inspired a shift to omnichannel thinking across the organisation.

Expansion into Europe for a UK general retailer

Developed a robust European expansion plan for a fast-growing PE-backed retailer in the UK.

Based on this rigorous international expansion roadmap and the grounded entry plan for the initial market, the client went on to demonstrate its growth potential with rapid store rollouts. The international growth story underpinned a successful sale of the business.

Rethinking the cost base in online retail

Supported an online multi-category retailer in a radical rethink of their cost base to generate sustainable savings.

The client’s successful implementation of the resulting programme overcame organisational fatigue with in-year cost challenges, to deliver sustainable savings of 15% of the addressable cost base over 3 years.

Organisational benchmarking for a Tech multinational

For a leading global technology player, custom-benchmarked their Legal function’s organisation internationally, underpinning a major redesign.

The central questions focused on what to deliver centrally vs locally, and on reporting lines; we developed an innovative custom benchmarking method, building beyond industry data to ensure a directly relevant, closely validated, granular view on specific competitors’ organisations along key dimensions. This validated the client’s hypotheses and formed a robust starting point for the reorganisation.

Accelerated the transition to timber construction in Europe

Supported the launch of an NGO dedicated to accelerating the timber building transformation in Europe.

On behalf of a family foundation focused on fighting climate change and social inequality by inspiring industry to harness its power for good and now turning its attention to the building industry, we developed the prospective NGO’s proposition, the investment proposal for funders, the operating model and the implementation plan, and went on to support their successful launch.

Distribution optimisation for a global biotech firm

Assessed optimal pharma distribution models across key markets for a global biotech firm, enabling new partnerships and renegotiations.

For our client, a rare disease biotech nearing end-of-contract with its local distribution partners in several Middle Eastern and African markets, we evaluated the best distribution models per market, and determined the range of market rates for different types of distribution services. This supported the client to optimise its models in each market, including renegotiating compensation terms, and replacing partners.

Packaging and pricing for a B2C online learning provider

Developed a pricing and packaging strategy to fuel profitable growth for a B2C online learning provider recently acquired by a PE firm.

We supported a client team to develop a new model for this K-12 education provider that would enhance conversion and extension rates, improve cross-selling and upselling, and better align price with value delivered. Based on our customer and competitor insight and analyses, we developed a good-better-best model set to drive significant new user growth and lift average revenue per user by 2% a year.