Case studies

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Organisational benchmarking for a Tech multinational

For a leading global technology player, custom-benchmarked their Legal function’s organisation internationally, underpinning a major redesign.

The central questions focused on what to deliver centrally vs locally, and on reporting lines; we developed an innovative custom benchmarking method, building beyond industry data to ensure a directly relevant, closely validated, granular view on specific competitors’ organisations along key dimensions. This validated the client’s hypotheses and formed a robust starting point for the reorganisation.

Accelerated the transition to timber construction in Europe

Supported the launch of an NGO dedicated to accelerating the timber building transformation in Europe.

On behalf of a family foundation focused on fighting climate change and social inequality by inspiring industry to harness its power for good and now turning its attention to the building industry, we developed the prospective NGO’s proposition, the investment proposal for funders, the operating model and the implementation plan, and went on to support their successful launch.

Distribution optimisation for a global biotech firm

Assessed optimal pharma distribution models across key markets for a global biotech firm, enabling new partnerships and renegotiations.

For our client, a rare disease biotech nearing end-of-contract with its local distribution partners in several Middle Eastern and African markets, we evaluated the best distribution models per market, and determined the range of market rates for different types of distribution services. This supported the client to optimise its models in each market, including renegotiating compensation terms, and replacing partners.

Packaging and pricing for a B2C online learning provider

Developed a pricing and packaging strategy to fuel profitable growth for a B2C online learning provider recently acquired by a PE firm.

We supported a client team to develop a new model for this K-12 education provider that would enhance conversion and extension rates, improve cross-selling and upselling, and better align price with value delivered. Based on our customer and competitor insight and analyses, we developed a good-better-best model set to drive significant new user growth and lift average revenue per user by 2% a year.

Implementing the Agile transition for a European insurer

Led an Agile transformation for a European insurer, releasing significant cost savings and a step-change in customer and market responsiveness.

This ambitious new organisation drastically delayered the business and fundamentally redrew team structures. We set up the PMO and workstreams, worked with teams to detail the design and the implementation, and coached the workstreams beyond ‘day one’, fine-tuning governance and unblocking obstacles to delivery.

Reorganisation PMO for a chemicals player

Supported this chemicals player's implementation of a new customer-centric organisation structure.

As PMO leads we recruited the teams to lead the transition, led key workstreams, and consolidated across them. Our teams developed and rolled out detailed BU, regional and operational designs, and the supporting systems and processes, driving successful transition to the new organisation.

Building a customer-centric organisation

For a world-leading chemicals player, supported the transition from product-led to customer-centric organisation.

Working closely with client teams we developed structural options and business cases, detailed priority options, and manned the implementation PMO that drove their successful transition to the target model.

M&A opportunities in Educational Publishing

Identified M&A opportunities in a large European market for a leading publisher of traditional and digital educational content.

Our team assessed the national and regional markets for print and digital educational publishing, selected promising market segments, and identified attractive M&A candidates, building a fact base and insights that supported the client to engage immediately with targets.

Strategic review for an applied science organisation

For a publicly-funded scientific research organisation, developed a strategy to stem losses through enhanced risk management and operational excellence.

Working in a hypothesis-led and rigorously evidenced process, we developed the new strategy and implementation plans in collaboration with staff at all levels, building buy-in as well as a clear new direction.

Growth strategy for a children’s services NGO

Growth strategy that turned around a major children’s services NGO, enabling them to invest in new areas and expand their impact for children.

In the highly fragmented UK children’s services sector, we mapped the market, assessed the clients’ position and their capabilities, and examined emerging government policy. We defined priority locations and subsectors, as well as the organisational and capability enhancements required to gain share. And we supported the client to develop a 3-year Strategic Plan together with key strategic objectives, measurements and a comprehensive roadmap.