Case studies

Working closely with the CEO and his leadership team, we identified strategic options, evaluated them against criteria such as market positioning, critical success factors, financial impact and ease of implementation, and developed a 5-year action plan based on the strategic option selected: to embark upon an ambitious transformation from local specialist hospital, to national service and centre of excellence.

We examined expansion opportunities within and beyond the company’s existing footprint of geographies, services, and modalities. This included assessing the impact of disruptive technologies, and evaluating the best routes to realizing the opportunities, whether organically or through M&A and partnerships. The investor acquired the company outright on the strength of our findings, and the growth plan was implemented, driving significant value.

The programme deliberately combined our external orchestration, expertise and challenge with firmly-held internal accountability for identifying and driving out the programme’s benefits, resulting in high levels of ownership. The successful implementation quickly realised a first tranche of benefits and is on track to deliver them all within a three year period.

Our client had shaped a high-level approach for a new, tech-enabled D2C proposition to the mass affluent, advised retirement segment. Working closely with the group strategy team, we validated and refined their plans, building a more detailed blueprint and enabling them to gain internal and board backing for further investment.

The fast-shifting world of ESG reporting was presenting threats and opportunities to our client, for decades a market leader reporting on social and human rights in the supply chains of consumer and retail multinationals. We provided a thoroughgoing market assessment and shaped a roadmap for the client to develop from core strengths into new themes, maintaining its competitive position.

We assessed the customer journey vs. their future needs and developed initiatives to significantly upgrade the customer experience, embed a multi-acquirer strategy, reduce fees to existing acquirers, and define a new payments system architecture.

Working inclusively across a global staff of 2,000, we supported the client to understand the drivers of decline and develop a plan to reverse the slide, uplifting productivity and ultimately retaining more staff. Focused on the key processes of workflow and people management, we developed a comprehensive change programme now underway.

Combining insights gleaned from companies leading on climate change with core strategy and change management frameworks, the pragmatic, action-oriented board toolkit was launched to support non-executive directors across Europe.

Conducting in-depth research with multiple stakeholders to determine the criteria for successful governance and define possible options, we agreed and detailed a governance structure which would enable the newly independent entity to realise its global ambitions.

We designed and populated a new fundraising management system that stepped up the charity’s fundraising capability by focusing and facilitating their efforts, and significantly improved their pipeline of high-potential funders.